Customers from the Enterprise, Warehouse and Freight Management business areas attended the highly successful Argos Software Fall Users Conference. Workshop sessions were constructed around the theme of Business Process Management and explored ways that ABECAS Insight can enhance your business operations, now and in the future.

Company President Alan Thodey talked about the future of Argos Software and the ways that the product and the company are adapting to a changing environment. A recent survey of customers resulted in several new strategies to increase communication with customers, and between customers with similar interests. 

A blog where Argos Software can post news, how-to documents, tips and tricks and other articles of interest has been published and will be regularly updated. You can find these articles at http://blog.abecasinsight.com . 

A forum where users can post suggestions, comments, workarounds and questions as well as sharing their success stories has also been established. The forum can be found at http://forums.abecasinsight.com and all users are encouraged to contribute to this resource to learn and share their knowledge about the system and to be part of an active community of Argos Software expertise.

Interactive sessions focused on exploring requirements for a future version of the software that is currently in development under the working title of "Version 9." Changes to hardware and the Windows operating system demand some changes to the software as it is today and the new product will take advantage of additional capabilities in the Windows environment and SQL database management to deliver superior business results. Participants contributed their ideas about how they would like the new software to look and function.

Several participants found these interactive sessions particularly valuable. One attendee wrote on a feedback form: "I really enjoy and learn more from the interactive sessions." As Argos Software staff gathered information about customer requirements for the new product, customers learned more about the future of the system. "V9 looks very promising," one customer said.

Several workshop sessions focused on new functionality available in version 7.9, the current release version of ABECAS Insight. Training sessions on using the Task Agent to automate routine activities were popular with participants. Several attendees reported being eager to try out the Task Agent to lighten the load on users. This robust new feature has considerable potential to improve efficiency in the administration of your business.

Feedback from participants in the conference was positive and encouraging. One customer described feeling confident about the software's ability to "handle our business needs now and in future." Another user summed up by saying: "I like the direction I see the company going."